Contact Us

Get in Touch

We'd love to hear from you! Whether you have a question about an order, need product advice, or just want to say hello — our team is here to help.

Send us a message anytime at support@electra.com and we'll get back to you within 24–48 business hours.

For questions about an existing order, please include your order number in your message so we can assist you as quickly as possible.

For return or refund requests, please visit our Refund Policy page for full details before reaching out.

For information about delivery times and shipping rates, please visit our Shipping Policy page.

Our support team is available Monday – Friday, 9:00 AM – 6:00 PM. We do our best to respond to all inquiries as quickly as possible.